Step 1: Pre-Inspection
Kevin and Mair will walk with you through your home and note any areas that need extra attention and also discuss items to be moved. After identifying the carpet’s construction and any specific staining, we can then select the most appropriate specific carpet cleaning formula to use to clean your carpet. We will also advise you of any stains that may be of a permanent nature.
Step 2 – Dry Soil Extraction
First, we thoroughly vacuum with a powerful HEPA filtration vacuum which lifts and traps more dry soils, dirt, dust, pollens and stops them from escaping back into your home. Around 85% of the Dirt is expelled with this step. We only use our hospital grade HEPA filtration vacuums, which is why our system has the Seal of Approval from the British Allergy Foundation.
Step 3 – Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.
Step 4 – Pre-Spray & Buffing
After the pre-inspection, we will apply our soil lifting formula to all areas being cleaned. Our hot organic pre-spray breaks down the dirt, oils, sugars and other sticky substances that actually attract more dust and bacteria.
While our unique formula breaks down the dirt, we use a machine with contra-rotating soft brushes, that gently buffs the solution into all the fibres to further loosen the stains and soiling. They are now ready to be rinsed away and extracted using our powerful extraction equipment.
Step 5 – Steam Clean & Extract
After the pre-spray has been allowed sufficient dwell time we will extract your carpet using our SE method also known as Steam Cleaning with our dynamic high-powered industrial grade Truck Mounted carpet cleaning machine.
Pressure and heat are regulated so that your carpet is not over-wet. We clean with a water temperature of 230°F which thoroughly cleans. Be that as it may, likewise has the additional advantage of killing and dispensing any microscopic organisms, bugs and parasites.
The rinse is specially formulated to leave your carpet and upholstery residue free so it stays cleaner longer and feels softer. Because of the high-power high powered machine we are able to do a more thorough rinsing of the carpet while getting the carpet dry faster in 2 – 4 hours.
Step 6 – Post Spot Treatment
If any spots or stains are not removed during this comprehensive cleaning process, then Kevin and Mair will use speciality spotting techniques to remove these. Note: Permanent stains identified by us may not be possible to remove.
Step 7 – Post Grooming
We will groom your carpet to leave it in the best possible condition, ensuring the fibres are tangle-free and as fluffy as possible.
Step 8 – Are You 100% Delighted?: We will inspect your carpet with you once again to ensure your 100% delighted.