No doubt the first thing you look for are customers reviews.
There can be many fake reviews out there, that is why CSB have gone to the lengths of video recording some of our delighted customers to show that they are genuine people who are amazed and love what we have achieved with their carpets.
Not many people like to stand in front of a camera, but our customers are so pleased with our service, they wanted to!
We use the HSE (Hot Steam Extraction) carpet cleaning method. Quite simply, this is the best cleaning method around. This is the only cleaning method that can clean and remove dirt, soils, virus and bacteria from deep down in your carpets without leaving sticky residual detergent based chemicals which can lead to rapid re-soiling.
Watch our 8 step cleaning process video above to see exactly what we mean. It truly is an unbeatable cleaning method. Our deep-cleaning method can restore a vibrant new feel to carpets, making them once again the looking fabulous.
Quite an important question. Prior to rinse and extraction we vacuum the carpet thoroughly, we then pre-treat any stains and this is to ensure complete removal of spots and stains. Odour removal is included in our cleaning as standard.
We then pre-spray all areas of the carpet using the appropriate cleaning product based off our initial survey of your carpet. We then agitate the carpets using our CRB machine, which gently brushes the solution into all the carpet, loosening the dirt which makes it easier to extract.
If any carpet cleaner overlooks this important step, then your carpet is unlikely to look any better, no matter how powerful their cleaning system is. Remember to ask what their cleaning process involves.
Kevin and Mair are completely prepared and qualified carpet and textile experts. We attend annual training to keep up to date with the latest cleaning methods and equipment.
We take pride in being the best carpet cleaners in Port Talbot, therefore we are constantly improving our techniques. Kevin and Mair have 25 years’ combined experience, so we are well advanced in the carpet cleaning industry.