Step 1. Inspection
Every carpet in every household is different. So, the very FIRST thing we do is discuss with you, our customer, about what is required.
Since I have a rather keen eye for carpet identification, I will thoroughly inspect your carpet, both the pile and the backing.
Before I go any further.
I’d just like to point out that this inspection is very important when choosing the BEST treatment for an optimum clean.
This inspection includes discussing any stains or marks that are on your carpet and deciding how best to proceed.
Step 2. Dry Soil Extraction
Next, I will then THOROUGHLY vacuum your carpet with a high filtration commercial vacuum cleaner (Likely, Kevin will be sipping his coffee at this point).
Would you have believed me if I said that up to 85% of the dry soils are removed with our professional vacuum cleaner?
That’s why removing dry soiling is one of the most important steps in cleaning, one that we take VERY seriously.
Step 3. Specialist Stain Removal
Argh! Nothing ruins a quality carpet more than a fresh stain.
Play-doh, nail varnish, coffee spills or whatever it may be, we will use our professional stain removal products and techniques to remove troublesome stains.
In spite of the fact that stain removal is not a guaranteed service, we do have a very good track record of removing the MAJORITY of stains we’re challenged with.
Step 4. Unique Pre-Spray
Kevin (because he LOVES this part) will evenly apply the pre-spray to ALL areas of your carpet using his most favoured tool, the jet.
This magnificent tool evenly applies the solution to the carpet in a controlled flow with ease. Hence, every fibre is covered nicely every time.
The pre-spray in itself is unique.
It’s specially designed to electromechanically lift oily dirt and pollutants from your carpet so they can be quickly and safely extracted using our high-performance extraction machine.
Step 5. Pre-Grooming (Buffing)
At this point, I will be outside prepping the machine and ready for action.
In the meantime, Kevin will use a professional CRB grooming machine to delicately buff the carpet fibres.
This is also a vital part of cleaning because it helps leave the soils suspended and ready to be extracted by our Truck Mounted carpet cleaning machine.
Buff the carpet fibres…Euh?
Allow me to explain.
Our CRB machine gently brushes the solution into all the carpet fibres. A bit like when you’re massaging shampoo into your hair, but without the foaming and we clearly don’t use shampoo ha!
Again, this is also a vital part of cleaning because it helps leave the soils suspended. Therefore, our truck mounted carpet cleaning machine can extract it out with ease.
Step 6. Intense Rinse extraction
As much as I LOVE this step, Kevin is the one you’re likely to see extracting your carpet (less the stairs, of course, that’s my job).
With our powerful rinse extraction system, we will flush out all of the dirt, bacteria and air pollutants from the carpet, giving it a LONG LASTING, deep down thorough clean.
Our lovable (yes..we do love it, it’s simply brill) yet POWERFUL extraction machine allows for consistent HIGH STEAM in addition to high pressure.
This is the best part.
Our machine is able to rinse your carpet with using just water at very controllable amounts.
Yet, the beauty of this machine is this…
While our machine is extracting, it also pulls out the MAJORITY of the moisture it used in rising, along with the soil, dirt and nasties.
As a result, giving the BEST clean possible while leaving your carpets fresh and beautiful.
Step 7. Protective Foil Tabs
After we have finished carpet cleaning and your carpet has had a thorough detox, we will replace your furniture back into its position.
We will then place protective foil tabs and Styrofoam blocks under the legs of your furniture.
This is to prevent the colour stain from the furniture leaching onto the carpet while it is moist. Rarely happens, but then again, better to be on the safe side.
Step 8. Post Inspection
And lastly (phew), we will walk with you through your home again to make sure you’re happy.
Before we go on our way, we will give some great advice and suggestions for the future that will help you improve your carpet’s lifespan and cleanliness.