Step 1. Inspection.
Every carpet in every household is different. So, the very FIRST thing we do is discuss with you, our customer, about what is required.
Since I’m rather the expert at carpet identification, I will thoroughly inspect your carpet, both the pile and the backing. This is especially relevant when choosing the BEST treatment for an optimum clean.
This inspection includes discussing any stains or marks that are on your carpet and deciding how best to proceed.
Step 2. Dry Soil Extraction.
Next, I will then THOROUGHLY vacuum your carpet with a high filtration commercial vacuum cleaner (Likely, Kevin will be sipping his coffee at this point).
Would you have believed me if I said that up to 85% of the dry soils are removed with our professional vacuum cleaner?
That’s why removing dry soiling is one of the most important steps in cleaning, one that we take VERY seriously.
Step 3. Specialist Stain Removal.
We will then use our professional stain removal products and techniques to remove troublesome stains. In spite of the fact that stain removal is not a guaranteed service, we do have a very good track record of removing the MAJORITY of stains we’re challenged with.
Step 4. Unique Pre-Spray.
Kevin (because he LOVES this part) will evenly apply the pre-spray to ALL areas of your carpet using his most favoured tool, the jet. This magnificent tool evenly applies the solution to the carpet in a controlled flow with ease. Hence, every fibre is covered nicely every time.
The pre-spray in itself is unique. It’s specially designed to electromechanically lift oily dirt and pollutants from your carpet so they can be quickly and safely extracted using our high-performance extraction machines.
Step 5. Pre-Grooming (Buffing)
At this point, I will be outside prepping the machine and ready for action.
In the meantime, Kevin will use a professional CRB grooming machine to delicately buff the carpet fibres. This is also a vital part of cleaning because it helps leave the soils suspended and ready to be extracted by our Truck Mounted carpet cleaning machine.
Step 6. Intense Rinse extraction.
As much as I LOVE this step, Kevin is the one you’re likely to see extracting your carpet (less the stairs, of course, that’s my job).
With our powerful rinse extraction system, we will flush out all of the dirt, bacteria and air pollutants from the carpet, giving it a LONG LASTING, deep down thorough clean.
Our lovable (yes..we do love it, it’s simply brill) yet POWERFUL extraction machine allows for consistent HIGH STEAM in addition to high pressure.
Furthermore, we are able to rinse your carpet with just water at very controllable amounts while extracting the MAJORITY of the moisture back out along with the soil, dirt and nasties.
As a result, giving the BEST clean possible while leaving your carpets fresh and beautiful.
Step 7. Protective Foil Tabs.
Your furniture is positioned back onto the carpet with protective foil tabs and Styrofoam blocks under the legs. This is to prevent the colour stain from the furniture leaching onto the carpet while it is moist.
Step 8. Post Inspection
And lastly (phew), we will walk with you through your home again to make sure all spots, stains, and traffic areas have been altogether cleaned.
During the post-inspection, we will go over the job with you and note any suggestions for the future that will help improve your carpet’s lifespan and cleanliness.